FAQ
Simply choose your preferred product and follow the steps on the product page. Some designs are fixed, while others can be personalized. If customization is available, you'll see input fields where you can add names, numbers, or other custom text. Please fill out these fields carefully, using correct spelling and clear instructions.
For example, if the design includes both front and back prints, specify your request like this: Front: MAMA, Back: 07
If anything is unclear or you’d like to include additional details, feel free to message us before placing your order. We’re happy to help and want to make sure your item turns out just right!
We accept various payment methods, including credit/debit cards (Visa, MasterCard, American Express), PayPal, and other secure online payment gateways. Some regions may have additional local payment options available.
We recommend clicking the "Size Guide" button on each product page to view our full sizing chart in detail. Please review the chart carefully before placing your order. All of our items are standard fit—neither too tight nor too loose—and are generally considered true to size. However, due to the handmade nature of production, slight variations may occur.
If you prefer a more relaxed or oversized look, we suggest ordering one size up.
Please note that sizing feedback can vary slightly depending on the specific product. For some items, customers have said the fit is true to size, while others mentioned it runs slightly small. In rare cases, a few designs may run smaller than expected, so we encourage checking both the size chart and customer reviews when available.
If you're unsure or need personalized help, feel free to contact us—we’re happy to assist you in choosing the best fit!
Since most of our items are handmade and made-to-order, we require a short preparation time of 0–24 hours before shipping. Orders are typically shipped same day or next business day, depending on the time of purchase.
We ship from Virginia, USA, and standard delivery usually takes 3–5 business days within the United States.
If you have a specific deadline or need your order urgently, feel free to contact us—we’ll do our best to accommodate!